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Associate Trainers

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Selina Kam

Selina Kam, has been delivering innovative, creative programs to corporates since 2001. She has trained and coached more than 43000 leaders and executives from over 60 organizations in Asia-Pacific.

Public Programs and Talks

She currently leads several public workshops e.g. Managing the Training Function, Customer Experience, Train the Trainer, Problem Solving and Decision Making, Time Management for HKMA. She also delivered public talks for HK General Chamber of Commerce on Talent Engagement, Creative Problem Solving, Performance Management, Talent Management and Success Planning for Federation of Hong Kong Industries on Crisis Management for HK Retail Management, and for Asia Pacific Professional Managers Associations on Retail trends and strategies.

Newspaper Interviews

She has been interviewed by South China Morning Post and Oriental Daily on the latest trend in Customer Service and building positive Customer Experience. She was also interviewed by HK Economic Times on HR issues e.g. engaging young generations.

Awards

As a seasoned Learning and Development professional, Selina received the Distinguish Trainer’s Award of Hong Kong Management Association in 2007. In addition, she was the program manager of “Regional Graduate Development Programme” in 2009 which won the HKMA Citation for Career Development Award.

Talent Management and Succession Planning, HR

She has been responsible for the ASP talent development programmes and she was the part-time lecturer of Hong Kong Management Association on Building a Learning Organization, Developing Talents and Succession Planning Executive Diploma, HR Management Professional Diploma from 2013 to 2019.

Leadership and People Management Programs

She also developed various Leadership, Management, Sales & Service for HSBC executives in Asia Pacific region from 2001 to 2009. In recognition of her expertise, Bank of Communications, invited her to mentor and develop their trainers in China.

Competency Development, Coaching, Culture and Team Building, New Generations

Selina expanded her expertise to competency development, coaching, on-site training, change management and culture building, when she headed the Learning and Development department of a listed company with business in HK, Macau and China. In order to help corporates to cope with HR challenges, she also designed public and in-house workshops on engaging Gen Y (80’s), Gen Z (90’s) and facilitated forum on Communicating with different generations! Besides, she has tremendous experience of focus group facilitation, organizing team building event for corporations.

Financial Planning and Investment

From 2001 to 2004, she developed various investment services and the 1st Financial Planning workshop for HSBC ASP executives.

Consultancy Services

Currently, she provides learning and people development consultancy services to a wide spectrum of clients from varies industries in HK and China e.g. HKSAR Government, Hospitals, FMCG, Food and Beverage, Catering, Banking, Insurance, IFA (Independent Financial Advisory), Utilities, Aviation, Properties, Chemicals, Research, Electronics & Home Appliances, University, NGO, Exhibition, Headhunting and Recruitment, etc.

Client and Participants Comments

With her solid corporate experience from multi-nationals to locally listed companies, she is able to communicate with different levels of staff in Cantonese, English and Mandarin. Selina is highly renowned for her interactive and pragmatic training approach which help unleash potentials and improve bottom-line. Participants enjoy her facilitation with lots of real-life examples, practical tools and insights.

Qualifications

She has NLP, MBTI, PPA (DISC), SLII accreditations, and she is a qualified assessor in conducting one to one assessment based on well-developed competency models.

Professional Qualifications

  • MBTI Accredited Trainer

  • PPA (DISC) Accreditation

  • NLP Practitioner

  • Situational Leadership II (SLII) Accredited Trainer

  • Selby & Mills Leadership Profile Qualified Assessor

  • Certified Scrum Master (CSM)

  • CFPCM

  • International Investment Advice Certificate (IIAC), London Securities Institute

Academic Background

  • UNIVERSITY OF WALES TRINITY AND SAINT DAVID

    • Doctor of Business Administration (Candidate)

  • UNIVERSITY OF CAMBRIDGE

    • Postgraduate Certificate in Sustainable Leadership (Value Chain) (Remarks: equals to 1/3 of the Master Programme)

  • CHINESE GRADUATE SCHOOL OF THEOLOGY

    • Master of Christian Studies (Marketplace Theology)

  • UNIVERSITY OF WESTERN ONTARIO, LONDON, ONTARIO, CANADA

    • Bachelor of Arts (Administrative and Commercial Studies) Concentration in Finance & Economics

Areas of Expertise and Face to Face Programs

  • Essential People Management (Goal Setting, Coaching, Delegation, Motivation, Performance Management)

  • Communications and Interpersonal Skills with Different Generations

  • Effective Presentation Skills

  • Career Coaching

  • Mentorship

  • Talent Selection, Management and Development

  • HR Management and Talent Development

  • Motivating Talents

  • Guiding New Generations

  • Culture Building

  • Team Building

  • Coaching Skills

  • Consultative Selling Skills

  • Customer Service

  • Complaint Handling

  • Stress Management

  • Negotiation Skills

  • Influencing Skills

  • Interviewing Skills

  • Conflict Management

  • Change Management

  • Train the Trainer

  • EQ & AQ Management

  • Inspirational Leadership

  • Ethics Management

  • Staff Engagement

  • Mindfulness

Virtual Programs

  • Goal Setting

  • Performance Management

  • Constructive Feedback Skills

  • Effective Coaching

  • Delegation

  • Motivation

  • Train the Virtual Training

  • Communication Skills

  • Presentation Skills

  • Positive Thinking

  • Stress Management

  • Time Management

  • EQ, SQ, AQ

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